You may be confused about which types of telephone lines you need for your offices. If you trawl the internet, you will probably end up very confused! Look at your existing phone bill and you may still be none the wiser!
This page provides a simple explanation of the different telephone lines available to your business.
If you need to order new business phone lines please contact us on 07542 369715. Transferring your lines to us can deliver immediate benefits for your business, including lower line rental costs and simplified management, as well as improving the level of ongoing service and support that your business receives. Our highly expereinced team will provide you with a single point of contact for all your network requirements.
If you would like a free audit please ring 07542 369715 and we will see how much we can save you. If we can't save you any money we will be honest and let you know.
Known as PSTN, you will probably need at least one of these business lines for your broadband connection. Lead-times are 6-10 working days (plus allow another 6-10 days for the broadband lead-time).
If you are having a very small basic telephone system, you could also use multiple analogue lines for your main connection for voice calls.
ISDN2 or ISDN30. With digital telephone lines you can see who is calling you with Caller ID and you can allocate lots of numbers for different things - known as Direct Dial or DDI. You can also transfer, conference or divert incoming calls to external numbers.
Lead-times are nearly always one calendar month - it is possible to order ISDN2 without DDI and get it installed with 2 weeks.
ISDN 2 is normally used for customers who require up to 6 Lines
ISDN 30 is provided when customer require 8 Channels or more.
It is now possible to use broadband or your existing data network for voice calls instead of traditional business telephone lines. This is still a new area of technology. Whilst we have installed SIP and VoIP for quite a few customers, it is CRITICAL that you are advised properly to avoid disappointment. One thing is clear – VoIP DOES NOT NECESSARILY SAVE YOU MONEY!! It is very useful for certain businesses – we suggest you talk to us.
VoIP stands for Voice over IP - IP is Internet Protocol which is the signalling language used by the internet and also used on most business computer networks.
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